FAM credit data is updated twice a day during working days - morning and early afternoon. Users may select credit information from any update time by using a drop-down date and time selector in the top left-hand corner of the of the pages in FAM.
To view credit data from a point other than the last update, a date/time selector and calendar is available to choose another point in time.
Financial Assurance Management (FAM) Answers to Frequently Asked Questions
Contact your company's designated security administrator and have them contact Customer Services to grant access. If you need help determining your company's Security Administrator, contact Customer Services at (413) 540-4220 or custserv@iso-ne.com.
